Gym Membership Fee Collection Services
Gym owners have the sometimes-burdensome task of making sure their gym members are paying their dues in a timely manner and not falling behind. This is where Paramount Acceptance can step in to make sure your job is a whole lot easier. The fully comprehensive software system we provide our customers allows you to set up a seamless and systematic gym membership payment collection process. We take care of every detail, so you can focus on running your business.
We have a team of customer service and collections representatives that are 100% U.S. based to serve you. Our platform has an easy to use, customer facing interface to allow your customers to conveniently access their account online. In addition to scheduling personal training sessions and classes, they can also make payments towards membership dues and fees. Our collection service for gym memberships offers the following advanced technology:
- IVR and automated payment systems: This interactive voice response system is yet another avenue for payment collection and gives your member’s service 24/7.
- Automatic retry processes: Another systematic feature we use is the retry process, which reduces the need for unnecessary contact to collect payment.
- Credit card updater: Part of what members like about our user-friendly software is that it gives them control over account activity, like payment methods.
- Automated messaging and dialer systems: Our systematic approach to gym membership collection services is efficient and cuts down on man-power.
- Live collection follow-ups: In any case, we still have live collections agents to assist members with payments when needed.
- Delinquent notices, letters and emails: The collections process entails doing your due diligence to receive payment, which means initiating contact through every channel available.
- Results reporting: If we don’t receive payment for the gym membership, we are prepared to report the delinquent account to the credit bureaus.
- Chargeback resolution: In case there is ever a disputed charge on a gym membership account, we have the capacity to reverse the error.
- PCI-DSS Compliant: We adhere to stringent security standards when it comes to our collection practices, so that gym membership payment information is secure and confidential.
- Skip tracing: We will take the initiative of tracking down debtors when their contact information is not current.